Rack Space

The ultimate safe technical environment for your mission critical servers.

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What’s Rack Space?

We supply electricity, air conditioning, fire suppression, backup power supply, multi-level security and an internet connection.  You supply and maintain your own servers, network switches etc, connecting to an internet uplink that we provide.

You’ll get 24 hour unaccompanied access to your lockable cabinet(s), facilitated by our online and text (SMS) access request system.  This means you can access your servers day or night, without a prior appointment.

There’s some more detailed information on our Rack Space features page.

Our colocation is subject to the following service promises:

  • 100.0% on power availability
  • 99.97% on cooling availability
  • 99.95% on network availability

Find out full details in Our Support Charter.

Rack Space Pricing and features

Cabinet Size

Quarter Rack (11U)

Half Rack (22U)

Full Rack (48U)

Physical Specifications

Rack Space 11U 22U 48U
Cabinet Depth 1000mm

Power Specifications

Power allocation 2A – 5A 4A – 10A 8A – 20A
Power Sockets 6 x 13A Mains Sockets as standard, remote reboot power bars available
Power + Cooling SLA 100% on Power Availability
99.97% on Cooling Availability (< 27 degrees)
Secondary Breaker £450 setup charge

Bandwidth and Network

IP Addresses Unlimited – Allocated in line with RIPE guidelines.
Bandwidth or Data Transfer Data transfer charged at £20 per 1TB block on a 1Gbps port.  1TB included with all cabinets.Per-meg 95th percentile bandwidth available (call us for a quote).
Network SLA 99.95%

Technical Support

24 Hour Unaccompanied access for nominated staff Yes, unlimited access.  Book your access request online immediately 24/7.
Included “Helping Hands” Technical support (24x7x365 for emergencies) 24/7 ‘helping hands’ from our on-site technicians at no extra charge. Fair usage policy applies.
Support Email, ticket and telephone support available 24/7.
Dedicated Account Manager Yes

Pricing and Contract Lengths

Setup Charge Free Setup!
Monthly Rental From £205 From £410 From £820
Setup Time 10 working days
Express 48-hour setup available
Minimum Contract Length 12 month contract as standard
(3 month contracts available with additional setup charge)

Customer Testimonials

Read more about this testimonial

Winstanleys Pramworld are a leading nursery retailer with requirements for high-capacity Magento hosting.