A blog about server hosting

New product and service information, along with general ramblings about the web hosting industry from the Melbourne team.

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Archive for the ‘Melbourne News’ Category

Networking with Melbourne

Friday, November 20th, 2009

Networking

Networking with Melbourne – a chance to tour our new Turing House data centre

One of my key tasks is making the business public aware of servers and their importance to enterprise.

On Thursday Melbourne had a fantastic opportunity to further that goal when it co-sponsored Simply Networking at Turing House– adjacent to our headquarters.

Our fellow sponsors were the ever-supportive Manchester Science Park.

Simply Networking is run by Mark Greenwood who has been organising and delivering incredibly popular networking events in Manchester for over five years.

The Turing House event gave Richard, a key member of Melbourne’s sales function, and myself a good opportunity to meet a wide range of businesses: many that might not have been aware of servers and their role in safeguarding business mission critical data.

Many attendees were from SMEs and might have thought servers “were not for them.”

Servers are tremendously powerful these days and a small business might use only a fraction of its capacity.  With our virtualisation service Melbourne can ensure that one server can support securely the server requirements of a number of businesses.  It also has the added benefit of conserving energy and so is a greener solution as well as more cost effective one.

The networking also allowed us to offer a tour of our new Turing House data centre as well as our well-established Reynold’s House facility, just across the road from our headquarters.

11 attendees took the opportunity to see over 2,000 servers in operation as the meeting closed.  It also allowed us to show all the safety, security and energy saving features of our data centres.

Tours of the data centre are invariably met with impressed faces and quite a few questions – this time was no exception.

If we get a new sale from the tour: brilliant.  But the key is that businesses are more aware of what data centres such as ours can offer and that message is pushed along by word of mouth.

If you couldn’t make it to Simply Networking and would like a tour please call me Steven Allan on 0161 232 0001 / steven.allan@melbourne.co.uk I am sure you will also be impressed.

Steven Allan account director Melbourne

SSL/TLS vulnerability discovered

Thursday, November 12th, 2009

A serious vulnerability has been identified in the current SSL (Version 3) and TLS (Version 1) whereby an attacker is able to issue commands to the server that appear to be coming from a legitimate source, by exploiting a flaw in the SSL renegotiation method.

As an example, lets try the following HTTP request..;

GET /path/to/index.php HTTP/1.0
Dummy-Header: GET /index.php HTTP/1.0
Cookie: sessionCookie=Token

The good news is that although an attacker can execute the request and pass through arbitrary data, he will not be able to see the response. However, the originating client will see something different from what was initially requested.

We have done some testing with web firewalls such as modsecurity and have yet to find a way to block such requests. Looks like we will need to wait for upstream patches, particularly Apache, Microsoft and possibly a temporary release from modsecurity.

To track the exploit, see http://www.kb.cert.org/vuls/id/120541

Rob Greenwood, Technical Lead

Sales-lead solutions

Thursday, November 12th, 2009

Leading on from Daniels post regarding honesty. As technical architect for Melbourne I’m a massive fan of the datacentre tours we offer both our existing and prospective clients. I think it’s a great opportunity to create close-knit relationships allowing us to:

  • Get a detailed understanding of how your business/application/website depends on its I.T.
  • Create bespoke hosting solutions designed around your requirements.
  • Give demonstrations of how a particular piece of technology will benefit you.
  • Show exactly what we’re about, and what makes us different.

A lot of the time customers come to us with quotes from competing companies. Solutions that are either not achievable, not meeting requirements or are completely overkill. It’s becoming clearer that these solutions have never seen a technical person and are being glued together by sales staff.

These companies lack the ethics to have technical people design technical solutions. It’s becoming more about the glossy PDF’s, high price tags and marketing spiel than solutions which simply ‘do the job and do it well’.

Put simply, shop around. Never accept a solution without face-to-face discussions with a technical architect. Come in and see us. Discuss your requirements with our technical team. You can even try to beat us at pool.

Rob Greenwood, Technical Architect.

Come see us at the Business North West Exhibition

Tuesday, October 27th, 2009

Come and say hello!

We’ll be at the two-day Business North West Exhibition (28th and 29th October) at Manchester Central. The event is free to attend (you can register for tickets here) and is designed for business owners, directors and entrepreneurs running small and medium-sized businesses.

You can see us either on the Manchester Science Park stand (123) or the Networking4Business.com stand (17).  If you’d like us to make a specific appointment to see you, please call our sales team on 0800 975 8771 or 0161 232 0001.

We’re looking for a New Business Sales Exec

Tuesday, October 20th, 2009

Melbourne is on the lookout for a New Business Sales Executive to join our growing team.  The role involves selling our range of managed dedicated servers, managed services and other products and solutions across market sectors.

The position is based from our Hulme, Manchester office.

Click here for details: New Business Sales Executive.

Free setup on rackspace until 30th November

Monday, October 19th, 2009

We have a limited amount of quarter, half and full cabinets available due to our new Turing House Datacentre facility opening in July.

Therefore until the end of November, we’re offering free setup on quarter, half and full cabinets in our Reynolds House facility.

Please contact our sales team for a quotation on rack space.

Introducing Melbourne’s Partner Program

Monday, October 19th, 2009

We have lots of partners; that’s companies who use our services, add their value, and then resell to their customers.  Some IT companies, others not so IT company-ish.  What they have in common though is that Melbourne highly values their business.  We’ve always gone the extra mile with our partners, but we decided it was about time to formalise this into a Partner Program.

So what’s in it for our partners?

  • Discount on monthly hosting bills based on your spend.
  • Free virtual machine for internal/development/demonstration purposes.
  • Invitations to exclusive partner events.
  • Datacentre tours for your customers, with use of Melbourne’s meeting facilities.
  • Previews of new products and services that are in testing.

The requirements are simple to join the partner program -  you simply need to maintain a contributable monthly spend of at least £500 per month.  We don’t even mind whether you’re re-selling our services to others or simply using a lot of our services in-house to make up the contributable monthly spend.

To find out more, or to join the partner program, simply visit our Partner Program page.  Once you’ve filled in the (very brief) application form, your account manager will be in-touch to check over your account and ensure that you’re receiving all of the benefits.

The five dangers of virtual servers

Friday, October 16th, 2009

Virtual servers and cloud computing are changing the way we think about hosting high performance and high-availability applications.  The technology uses virtualisation techniques to abstract the underlying hardware from the end product, i.e. the server itself.

In theory this means:

  • Higher availability as there is no single point of failure (SPF) associated with any particular hardware;
  • Lower costs, as an entire physical node is not dedicated to one server task any more, i.e. multiple virtual servers can run concurrently on one physical node;
  • Lower energy consumption per server, for the same reasons as above;
  • Quicker lead times on server upgrades as “virtual hardware” can be scaled up or down instantly or near-instantly.

Like everything though, the devil is in the detail, and there’s plenty of scope for hosting service providers to get it wrong.

That’s why we’ve put together a white-paper “the five dangers of virtual servers”.  It highlights areas where providers can end up compromising the security or availability of your virtual server, by cutting corners, or badly thinking out the infrastructure when they put it together.

Click here for our exclusive white-paper, “the five dangers of virtual servers”.

And now a little about Melbourne…

Started in 2000, Melbourne now owns and runs three datacentres totalling approximately 6000 sq.ft. of datacentre space and over 2,000 servers. Our customers include The Chartered Institute of Tax, JJB Sports PLC, Travel Counsellors and Freedom Finance PLC.

Obviously web sites and ecommerce applications must be available 24×7x365 year on year so Melbourne provides redundancy on practically every part of the server, power supply and Internet access provision.

The data centres all operate with multiple internet connectivity providers to ensure Internet redundancy. All servers have dual power supplies and with the firm intention to stay in play even if
there’s a prolonged power outage, as Melbourne has a regularly tested UPS and generator set on standby that can power the entire facility for 7 days by itself.

Melbourne’s Virtual Dedicated Server offering, called UltraVM™, was launched in early 2009, providing robust reliability with an affordable price.

If you’ve any questions about this report or want to have a tour of our Manchester data centres please phone us on 0800 915 8771.

Melbourne in the media again

Thursday, September 24th, 2009

It’s been quite an exciting time for Melbourne recently. What with our award nominations – including a Green Chip award win at The Big Chips for our energy conservation initiatives – and the little matter of a new 3,000 server data centre opening up in July.  Planning and building a data centre is no easy task. There are always going to be setbacks, but it proved to be mercifully straightforward in the end.  But we now have the challenge of filling it within a three-year period.

So it was good to have a little boost with some notable coverage in the Manchester business media in the last couple of weeks.

Crain’s Manchester Business, a respected and well-liked business title, ran a piece on the shortage of good IT professionals. We need more skilled professionals to enable the digital and IT sectors to continue to note positive growth.

My opinion that there needs to be more encouragement of students to take IT courses so there is a bigger pool of talent was backed-up by many notable voices.

We also featured in that city stalwart and well-read title The Manchester Evening News on Thursday with a full-page piece.

The story was about encouraging graduates to consider starting their own businesses. If they have drive and a skill or idea that they can carry forward, why not see if you have the making of a business.

As you might know I started Melbourne while still at university. As my IT business progressed I realised that there was huge potential in server hosting and from that, with the help of my team, we have a very sound and exciting enterprise going forward.

I hope that I might have encouraged others to discover their business calling with one of the features as well as getting the Melbourne name out there.
Daniel Keighron-Foster, Technical Director.

Dell PowerEdge R410 Now Available!

Monday, September 21st, 2009

We’re pleased to announce the addition of the Dell PowerEdge r410 to our dedicated server range.

This new mid-range server bridges the gap between the entry-level R200 and the higher-end R710.  It supports 2 x Intel 5500 series Xeon processors, up to 64GB of RAM, and up to 4 internal 3.5″ disks, meaning a capacity of up to 3TB in RAID5.

In line with our environmental policy, we’re offering only Low Voltage Intel processors as standard.  This means lower power usage for the server and also that we can fit more of them in a cabinet’s allotted power allocation, meaning best efficiencies all-round.

Customise and order your PowerEdge R410 online now.