A blog about server hosting

New product and service information, along with general ramblings about the web hosting industry from the Melbourne team.

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Sales-lead solutions

Leading on from Daniels post regarding honesty. As technical architect for Melbourne I’m a massive fan of the datacentre tours we offer both our existing and prospective clients. I think it’s a great opportunity to create close-knit relationships allowing us to:

  • Get a detailed understanding of how your business/application/website depends on its I.T.
  • Create bespoke hosting solutions designed around your requirements.
  • Give demonstrations of how a particular piece of technology will benefit you.
  • Show exactly what we’re about, and what makes us different.

A lot of the time customers come to us with quotes from competing companies. Solutions that are either not achievable, not meeting requirements or are completely overkill. It’s becoming clearer that these solutions have never seen a technical person and are being glued together by sales staff.

These companies lack the ethics to have technical people design technical solutions. It’s becoming more about the glossy PDF’s, high price tags and marketing spiel than solutions which simply ‘do the job and do it well’.

Put simply, shop around. Never accept a solution without face-to-face discussions with a technical architect. Come in and see us. Discuss your requirements with our technical team. You can even try to beat us at pool.

Rob Greenwood, Technical Architect.

This entry was posted on Thursday, November 12th, 2009 at 12:47 pm and is filed under Melbourne News. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

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