Yearly archives: 2008
Severed undersea fibre causing connectivity issues to Middle East and Asia
Internet and phone communications between Europe, the Middle East, and Asia have been seriously disrupted after submarine cables were severed. Customers may notice higher latency and/or connectivity issues to the Middle East and Asia. More details at BBC News Website
VAT rate reduction
In line with the Government’s VAT rate reduction, all invoices sent from today (1st December) will be at the reduced VAT rate of 15%. We’re pleased to pass on the VAT rate reduction to customers, which lowers the cost to …
Melbourne’s Environmental Policy
Melbourne is, and has always been, commited to reducing our impact on the environment, long before it became the hot topic it now is. We are big believers in putting in place practical steps to make sure we minimise waste …
Free onsite support (“Helping Hands”)
As a result of customer feedback, and as a recognition of the tough economic times our customers are facing, we have reviewed our charges for “helping hands” (i.e. on-site help) and are pleased to announce that helping hands in our …
Melbourne launches UltraSpam™ Anti-Spam Service
Melbourne today introduces its new anti-spam service, called <a href=”http://www.melbourne.co.uk/antispam.html”>UltraSpam™</a>. The problem of weeding out indiscriminate unsolicited e-mails proved to be a major problem for the Manchester based outfit. It could not find a satisfactory solution on the UK market. …
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Virtual Dedicated Server beta testers welcomed
We are currently developing the infrastructure and software to offer a virtual dedicated server solution. This would enable customers to have either individual virtual dedicated machines, or to form a dedicated cluster of physical servers with the virtualisation software pre-loaded, …
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Freephone support now available
In today’s business world, companies seem to be increasingly trying to make telephone support more difficult or more expensive to obtain. Melbourne has once again highlighted our commitment to providing business-class service and support by adding a direct freephone number …
Extended support hours
Following a successful trial, I’m pleased to announce that as of 1st October, our office support hours have now been extended to 8am-6pm Monday-Friday (excluding public holidays). We will have both office staff and datacentre technicians available during these hours …
Shared Load Balancing and SAN Space Now Available
Following successful beta testing with selected customers over the last few months, we’re pleased to officially launch our UltraLoad™ Shared Load Balancing service and our shared SAN space. UltraLoad™ The shared load balancing solution, UltraLoad™, works along the same lines …
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Melbourne wins “Number 1 Dedicated Server Provider”
Melbourne has been selected as the “No.1 Dedicated Server” Award Winning provider at Dedicated Server Directory for September 2008!! The award highlights our commitment to service quality and providing the highest levels of customer service.