A Blog About Dedicated Hosting From Melbourne.co.uk

New product and service information, along with general ramblings about the web hosting industry from the Melbourne team. Also find us on Twitter!. See the live progress of our new datacentre build

Come and chill out in our new datacentre…

July 1st, 2009

On what’s turned out to be a rather hot, but not sunny, week, it seems that no-one wants to be at work, due to heat-related lethargy.

One place where it is cool however, is our new datacentre which opened officially this week!  We think it’s rather cool (both literally cold, but also quite sexy as far as datacentres go).  There’s been no better time to pop in and have a tour of both our existing and the recently completed facilities.  We’re really proud of them and love to show them off.  I’m afraid you can’t bring your ice cream in with you though.


It’s been quite a month for awards for Melbourne.

June 30th, 2009

We picked up the Big Green Chip award in recognition of our green IT initiatives only a couple of weeks ago.  This week it was a Crain’s 40 under 40.  And perhaps next week we will be holding a coveted ISPA award.

Crain’s Manchester Business magazine, which runs the 40 under 40 awards, has firmly established itself on the city’s business scene within a short space of time.

So to be identified by a trusted and respected body as one of Manchester’s up and coming business people was quite an honour.  I was in some impressive company, which made the accolade really special.

The important thing for me is that the awards recognise Melbourne’s team, their commitment and skill.  Of course the 40 under 40 is focused on me, but I can say that without having that commitment and expertise I would not have been nominated or selected.

We have never really shouted about that before, but I am glad we are now.  Our investment in green IT, in supplying a superb service, in our high levels of customer service should be things that we talk about more often.  Winning awards does the talking for us.

Daniel Foster, Technical Director.


Big night at the big chip

June 23rd, 2009

On Thursday night we won the Big Green Chip Award at the Big Chip Awards.

It was a fantastic night.  As we near completion of our new data centre we wanted to generate more awareness of what Melbourne is and what we can offer and this was the perfect result.

We have long worked with the digital media sector, but naturally we want to make more contacts within the industry.

The Big Green Chip award recognises businesses that have made an active and notable contribution to reducing their carbon footprint in their organisation or community.  So by winning in front of a large and well-connected digital media audience was simply magnificent.

Our submission included our work with:

  • Installing cool aisle containment and blanking plates to contain cold air
  • The switch to low-power servers for all our dedicated servers, which use approximately 25% less power than their predecessors
  • The adoption of highly efficient UPS systems
  • Our Virtualisation product UltraCloud, which drastically reduces the amount of power required for servers.

Our clients and friends AdInsight, who sat with us, also picked up the award for Best Newcomer, which made it an even more special night for us.

If you want to know more about our green initiatives please do not hesitate to get in touch.

And before I go we are at the ISPA awards and have been nominated for Best Dedicated Hosting.  If you are at the awards on the 9th July stop by and say, “hello.”  Hopefully we’ll still be coherant at that point.

Daniel Foster, Technical Director.


Welcome to our new staff!

May 27th, 2009

Melbourne has recruited two staff as it prepares to open its new 3,000 server data centre in June.

Rob Greenwood joins as lead developer and systems administrator.  Rob, who has worked at Auto Trader and UKFast, will be developing and supporting Melbourne’s UltraCloud and UltraFire offerings, as well as designing bespoke server solutions for clients.

Additionally Rob will be helping to further automate day-to-day tasks carried out by the support team.

Richard Legard joins Melbourne as an account manager from Legend Internet.  Richard’s main responsibilities fall within technical customer support and sales.

Daniel Foster, Technical Director of Melbourne comments: “Both Rob and Richard will significantly contribute to our approach in continually improving our systems and service and we’re delighted to welcome them to our small but growing team.”

“With our new data centre only a matter of a few weeks away the appointments show our commitment to customer service as we grow.”


Melbourne short-listed for ISPA Best Dedicated Hosting ISP award

May 19th, 2009

We’re delighted to announce that Melbourne has been nominated and short-listed as a finalist for the prestigious Annual UK Internet Industry Awards.

According to the ISPA, “Competition for finalists’ places was particularly fierce this year with a record amount of entries from companies across the Internet sector. The announcement of the finalists follows three months of rigorous testing of entrants by ISPA’s technical testing partners, Epitiro”.

Melbourne strives to provide service that is reliable and predictable, and support that is personal, professional and consistent, so we’re delighted to have got this far and had the recognition of our hard work in creating a superior level of service for our customers. 


Remote Desktop: re-directing non-local printers

May 14th, 2009

Quite a specific case this one, but something I’ve seen quite often when people are using Remote Desktop (RDP) to work remotely.

Basically, with RDP, you can map the printers on your local workstation to the server you’re connecting to, so you can print from applications from the server, and hey presto, it comes out of the printer sat next to you.

This relies of course on you having installed the driver for your local printer, on the server to which you’re RDP’ing.

What I’ve noticed on several occasions though, is if you have a printer which has a non-local port, for example a DOT4 port (used mainly for printer/scanner/fax/teasmaids), or an IP port (i.e. printers with a HP JetDirect card), even if you have the correct driver installed on the server, when you connect via RDP, your printers are still not mapped.

“Why?”, I hear you ask.  After a bit of digging, I found this MS knowledgebase article.  Essentially, any ports not starting with COM LPT or USB are not redirected as default.

Why MS decided, in their infinite wisdom, to do this, I’m not sure.  However, there’s quite a simple registry fix for this one, shown in the article.

Why have I written a blog post about this fascinating topic?  I’ve noticed that this has foiled RDP users on many occasions as it’s quite a common set of circumstances; increasingly so with the prevalence of using RDP to access a centralised server for out-of-office working.

Daniel Foster,
Technical Director


Tiscali International (TINet) Bandwidth added to our network

May 4th, 2009

We’re pleased to announce that we’ve added Tiscali International to our bandwidth provider list.

The advantage of TINet is its resilience from London, as TINet’s Manchester POP (to which we connect) has direct connectivity to Dublin (as opposed to just London like most providers), which then connects to the USA and Paris bypassing London, i.e. Manchester would still connect to the USA and to mainland Europe even in case of a major London outage.

This gives our Manchester customers a real advantage with fully London-diverse bandwidth delivery, something that few providers, even North-West based, can boast.

The Tiscali transit has already been added to our BGP routing so you’ll see some routes going over the Tiscali connection already.

This new connection is part of a significant programme of investment in the strengthening of our network which is underway this year.


Renewable energy contract signed

May 4th, 2009

We’re pleased to announce that the energy contract for our new Turing House datacentre has been signed.

The two year deal, worth over a quarter of a million pounds, sees us buying in renewable energy for our new facility, in line with our policy of trying to make a real effort to reduce our environmental impact.  You can see full details in our environmental policy.

The two year deal also fixes our energy prices in the new facility for two years, giving customers the comfort that no power price increases will come along for the next two years.

The new datacentre has been designed from the ground up with energy saving in mind, based on our previous datacentre building experience.

We invite customers to come for a datacentre tour to see what we’re doing first hand.


Melbourne shortlisted for Big Chip Green award

April 16th, 2009

We have got through to the shortlisting stage for the Big Green Chip award for the Big Chip Awards.

The Big Chips is the premier digital media awards in the North West of England.

It is a real bonus for the team and Melbourne. Of course the extra profile and recognition, especially if we win, will be fantastic.

The key thing is that it shows that we take the views of our clients to heart and undertake investment and action to satisfy their requirements.

Being green is a buzzword but for many clients and prospective clients our contribution to being greener is taken very seriously: it has real sway in the decision making process.

In order to ensure we are doing as much as we can we have taken initiatives such as switching (Jan 2008) to low power servers on all dedicated servers, highly efficient cooling systems and cool aisle containment.

So please before making your decision feel free to ask about how we are doing our part.

Our environmental policy document and a full list of our green initiatives is available online, please take a look. See you at the awards!

Steven Allan


Announcing Melbourne’s new Datacentre

March 17th, 2009

It’s our great pleasure to announce the details of our new Manchester datacentre, located in Turing House on the Manchester Technopark.

Construction is currently underway, and we’re expecting to move our offices into the new suite at the end of the month, with server hosting facilities expected to be online by the end of May.

The new facility will give us enough power and space for approximately 3000 servers, and will be completed to the high specification you’ve come to expect from Melbourne. Click here for a specification document.

The new facility will primarily focus on our managed hosting solutions, and will in turn free up rack space in Reynolds House for existing rack space customers. Customers waiting for power/space availability in Reynolds House should contact us to be put onto the short-list when more space becomes available, which should be around May/June.

The new facility highlights Melbourne’s commitment to investment in Manchester’s internet economy, and strengthens our position as one of the North West’s leading server hosting providers.

If you’d like further details of our new facility, please contact your account manager. We’ll email to update you when the facility is officially opened.