Making payments to Melbourne

For your convenience, Melbourne offers several easy ways to pay your account. Please see details below.

Payment Methods

Melbourne is pleased to accept payments by the following methods:

• Direct Debit
• Credit/Debit Card - Single Payment
• Credit/Debit Card - Recurring Payment
• Standing order, Internet Banking or BACS payment

Please note that, as a forward-thinking and environmentally-aware company, Melbourne levies a processing fee for cheques received as payment (click here for more info).

Direct Debit

To setup a direct debit payment click here to view an online DD mandate. The form, when submitted, will be processed by Melbourne, so that all future invoices, and any current outsanding balance is taken by Direct Debit automatically on or around the 20th of the Month.

You will continue to be sent monthly rental invoices on the 1st of the month, and also a payment confirmation will be emailed to you approx 5 days before the DD is taken, confirming the amount to be taken.

Single Card Payment

To make a single payment by card, enter your account reference or invoice number, and the amount. The card payment will be securely taken and applied to your account.

Recurring Card Payment

To setup a continuous authority to pay your invoices by debit or credit card, please enter your account reference in the form below. This can be found on any invoice or statement, and should be the same as your support site username. You will be taken to a secure WorldPay page, where you can enter your card details.

When the mandate is setup, you will receive an email from WorldPay with a username and password; you can use this to log in later if you need to amend card details or stop the payment.

Invoices raised on your account will be taken automatically on the 20th of the month. You will receive a confirmation email from WorldPay when each card payment is taken.

BACS or Standing Order

Please use the bank details shown on our invoices to pay by BACS or standing order. Use the invoice number or your account reference as the reference when making payments.

Cheques

We accept any possible method of electronic payment method, and therefore find it un-necessary to send or receive cheques. They take time to clear, and they need to be sent in the post.

If you can't pay by any of the automated methods listed above, and must send a cheque, please note that a cheque processing charge of £5 will be added to you account for any cheques received to cover the processing and lodging costs.

Further info?

If you need any further information please contact us!